Crucial Conversations
Several years ago I encountered one of the most gifted communicators I’ve ever been around. To watch this guy work was truly amazing. His ability to spread oil on roiling waters and bring people with violently disparate views together was almost magical. Now I’ve found a book that shows how he did it.
MD and I were involved with some other people in a business venture that had kind of blown up and was on the ropes. Interestingly, the business was not struggling - in fact, it was making money hand over fist. Which is strange because most blowups between partners come about when there is great financial strain in the business. In this case it was just the opposite.
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